Sell On Behalf as a Service for Southeast Asia

Stashworks' Sell On Behalf As A Service (SOBAAS) is a market-entry solution designed to help brands sell into supported Southeast Asian markets through a connected ecommerce, fulfilment and logistics operation.

who sobaas is for

A More Accessible Route into New Markets

Entering a new ecommerce market can require local commercial arrangements, marketplace access, operational resources and a logistics setup. SOBAAS is designed to reduce the amount of infrastructure a brand must establish independently before beginning operations in a supported market.

The exact selling, marketplace, compliance and logistics arrangement is defined according to the target market, product category and agreed service scope.

Market Testing

You want to test demand in a new market before investing in a larger local operation.

No Local Setup

You need local ecommerce and logistics support without building the full operating structure yourself.

Regional Expansion

You already sell in other markets and want support entering another Southeast Asian market.

Faster Entry

You want to reduce the time and coordination required to establish local selling and fulfilment operations.

Lower Complexity

You prefer one coordinated market-entry setup rather than managing marketplaces, logistics, delivery and support separately.

Local Operations

You need help managing the operational side of selling in-market beyond simply storing and shipping products.

WAREHOUSE TECHNOLOGY

What We Manage Under SOBAAS

Stashworks supports the operational side of ecommerce across marketplaces and sales channels, bringing platform management, listings, campaigns and customer support into a more coordinated operating model alongside fulfilment and logistics.

Define the target market, sales channels and operating requirements before the SOBAAS model is configured.

  • Target market selection
  • Sales channel selection
  • Operating model definition
  • Product readiness review

Support the storefront and marketplace activities required to operate within the agreed SOBAAS setup.

  • Product listings
  • Marketplace management
  • Campaign support
  • Customer enquiries

Bring inventory into the local operation and manage the warehouse and fulfilment activity required to process customer orders.

  • Warehousing and inventory management
  • Pick and pack
  • Kitting or custom packing
  • Returns processing
Right Arrow
Explore Ecommerce Fulfilment

Move completed orders to customers and connect failed or returned deliveries back into the agreed fulfilment workflow.

  • Local delivery coordination
  • Courier handover
  • Shipment tracking
  • Returns and reverse logistics
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Explore Last-Mile Delivery
who sobaas is for

Why Use A Sell-On-Behalf Model?

SOBAAS is designed to reduce the operational barriers involved in entering a new market by bringing key ecommerce and logistics requirements into one coordinated setup.

This can help brands enter faster, reduce upfront complexity and test market demand before committing to a larger standalone operation.

Faster Market Entry

Establish an agreed route into a supported market without first building every local operational component independently.

Reduced Administrative Setup

Work through a coordinated market-entry arrangement designed to reduce the paperwork and operational preparation handled directly by the brand.

Lower Upfront Setup Requirements

Explore a supported market without the same level of upfront operational infrastructure normally required for independent entry.

Flexible Market Testing

Assess demand in a supported market through a more flexible operating arrangement before committing to a larger standalone operation.

HOW IT WORKS
HOW IT WORKS

How Does SOBAAS Works

Market Definition
Choose the market to enter

Confirm the target market, commercial goals and whether the SOBAAS model is suitable for the brand’s expansion requirements.

Product & Channel Scope
Confirm what and where to sell

Define the products, marketplaces or sales channels in scope and identify any operational requirements before launch.

Operating Model
Define who manages each part

Agree how responsibilities are divided across marketplace activity, inventory, fulfilment, delivery and customer support.

Inventory Positioning
Move stock into the local operation

Coordinate approved inventory into the relevant local warehousing and fulfilment setup before customer orders begin.

Marketplace Setup
Prepare channels for launch

Configure the agreed listings, marketplace activities and ecommerce workflows required for the local operation.

Sales Launch
Start taking local orders

Begin selling through the agreed channels so customer orders can enter the connected ecommerce and logistics workflow.

Fulfilment & Delivery
Move orders to the customer

Process local orders through picking, packing, dispatch and the appropriate delivery service within the agreed operation.

Support & Returns
Manage post-purchase operations

Handle agreed customer enquiries, delivery exceptions and returned orders through the defined post-purchase workflow.

Right Arrow
Right Arrow

Our Available Markets

SOBAAS is currently available in Singapore, Malaysia and Thailand, giving brands access to selected Southeast Asian markets through a coordinated market-entry and ecommerce operating model.

Thailand
Malaysia
Singapore
how it connects

Connect Market Access with Ecommerce and Logistics

Market access is only one part of entering a new country. Brands also need a way to manage selling channels, process orders, hold inventory and deliver products to customers.

Where included in the agreed scope, SOBAAS can connect with Stashworks’ ecommerce enablement, warehousing, fulfilment and delivery capabilities to support the operational journey after a sale is made.

singapore operations

Our Singapore 3PL Operations

Stashworks brings warehousing, ecommerce fulfilment, freight forwarding and last-mile delivery into a connected logistics operation supported by inventory and order-management technology.

This gives growing brands one partner for receiving, storage, pick and pack, dispatch and returns, while maintaining visibility over inventory and orders. Based at JTC Logistics Hub @ Gul in Singapore, Stashworks also coordinates regional requirements through its wider logistics network.

Experience
10+

Years of logistics and fulfilment experience across ecommerce operations.

Delivery Reach
219+

Established delivery and logistics partnerships support across the fulfilment network.

Items Packed
12M+

Millions of items packed across customer orders reflect Stashworks’ fulfilment experience at scale.

Warehouse
50k

SFA-approved AC & ambient warehouse capacity supporting inventory, fulfilment and growing order volumes.

Warehouse Network

Warehousing operations across Asian markets support regional storage and fulfilment requirements.

ISO 9001:2015 - certified

Certified quality management standards support consistent processes across Stashworks' operations.

awards & certificates

We've Been Awarded Plenty for the Milestones We Have Achieved

2026 shopee certified enablers q2
2025 SHOPEE CERTIFIED ENABLERS Q3
2024 SHOPEE CERTIFIED ENABLERS Q1
2024 SME500 Singapore
2023 SHOPEE CERTIFIED ENABLERS Q4
2023 SHOPEE CERTIFIED ENABLERS Q3
2023 SHOPEE CERTIFIED ENABLERS Q2
2023 SME500 Singapore
2022 SME500 Singapore
2022 Singapore Entrepreneur 100
onboarding process

How a SOBAAS Engagement Begins

A SOBAAS engagement begins by confirming the target market, products, sales channels and operating requirements needed for the proposed setup.

From there, Stashworks can define the commercial and operational scope, confirm what can be supported and prepare the ecommerce and logistics workflow for launch.

01 / Assess the Market and Products

Discuss the target country, product category, current sales model and intended ecommerce channels.

02 / Confirm Eligibility and Requirements

Determine whether the products, platforms and intended operating model can be supported in the selected market.

03 / Define the Commercial and Operational Setup

Agree on the selling arrangement and identify the ecommerce, fulfilment, delivery and support services required.

04 / Prepare for Market Entry

Complete the agreed onboarding activities before ecommerce and logistics operations begin.

FAQS

Got Questions?
We've got Answers

Don’t find your answer? Contact us.

01

What does SOBAAS mean?
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SOBAAS stands for Sell On Behalf As A Service. It is Stashworks' market-entry solution for brands looking to sell into supported markets through an agreed combination of ecommerce operations, fulfilment and logistics support.

02

How is SOBAAS different from ecommerce fulfilment?
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Ecommerce fulfilment manages the physical order process after inventory and orders enter the operation. SOBAAS is broader and is designed around entering and operating within a supported market, potentially combining marketplace activity with local warehousing, fulfilment, delivery and customer support.

03

How is SOBAAS different from Ecommerce Enablement?
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Ecommerce Enablement supports operational work around ecommerce stores and marketplaces. SOBAAS uses a broader market-entry model intended for brands entering supported markets and may incorporate Ecommerce Enablement as one part of the overall setup.

04

Which ecommerce platforms does Stashworks support?
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Stashworks supports integrations with platforms including Shopee, Lazada, TikTok, Amazon, Shopify, WooCommerce, eBay, BigCommerce, Magento and Zalora. Availability for a specific SOBAAS market should be confirmed during setup rather than implying every platform is available in every country.

05

Who manages product listings and advertising?
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Stashworks offers Platform Management, including listing creation and advertising support for ecommerce stores and marketplaces. The activities included in a SOBAAS engagement should be defined within the agreed service scope.

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